Wednesday, March 10, 2010

Starbucks Conversation as Interview Case Studies

I may update this later, but for now, enjoy.

I like to sit in Starbucks and listen to conversations play out. Mostly, I listen to how people interact with each other. Listening to formal and non-formal communication is very important in understanding how either forms direct conversation.

For a formal context, people should dress in an appropriate manner and utilize words that convey the explicit conversational message. The conversation may be light or probing questions, but the conversation may actually lead to a developed monologue. For the developed monologue, the facilitator may direct the respondent in describing an event related to a sequence. The facilitator may also direct the respondent to role play or form hypothetical situation models. The facilitator usually attempts to analyze critical thinking, quick thinking, and educated responses. The respondent may form an educated response using previous experience, and understanding how the situation would perform in the real world. Educated responses are different from theory, in that educated responses are learned by previous interactions.

For non-formal, the conversation displays interaction between people. A facilitator or a definite leader may be present guiding the conversation. The group may be mixed with different respondents or interactive responses. The conversations are usually based on implicit reactions, cultural nuances and use of involvement.

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